DemoAcme Cloud · Transit Map template

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Acme Cloud

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

3 lines · 7 stations · Planned works: 1

Planned works (Scheduled maintenance)

Service status

Scheduled maintenance
Line or stationStatusReliability
Core platformRunning normally (Operational)99.84% average reliability, 90 days
APIRunning normally (Operational)99.84% uptime, 90 days
DashboardRunning normally (Operational)99.84% uptime, 90 days
AuthRunning normally (Operational)99.84% uptime, 90 days
90-day history, Core platform
  • API · Journey time: 190 ms

  • Dashboard · Journey time: 334 ms

  • Auth · Journey time: 157 ms

DataPlanned works (Maintenance)98.29% average reliability, 90 days
Postgres primaryPlanned works (Maintenance)until 99.84% uptime, 90 days
BackupsRunning normally (Operational)96.73% reliability, 90 days
90-day history, Data
  • Postgres primary · Journey time: 41 ms

  • Backups

EdgeRunning normally (Operational)99.84% average reliability, 90 days
CDNRunning normally (Operational)99.84% uptime, 90 days
WebhooksRunning normally (Operational)99.84% uptime, 90 days
90-day history, Edge
  • CDN · Journey time: 60 ms

  • Webhooks · Journey time: 273 ms

23 days running normallyNetwork operated by Crontap
API · Running normally · Journey time: 190 ms · Reliability 99.84%Dashboard · Running normally · Journey time: 334 ms · Reliability 99.84%Auth · Running normally · Journey time: 157 ms · Reliability 99.84%Postgres primary · Planned works · Journey time: 41 ms · Reliability 99.84%Backups · Running normally · Reliability 96.73%CDN · Running normally · Journey time: 60 ms · Reliability 99.84%Webhooks · Running normally · Journey time: 273 ms · Reliability 99.84%APIDashboardAuthPostgres primaryBackupsCDNWebhooksAcme CloudCentral

Service updates

  • Planned works – · In progress

    Database upgrade

    Affects Postgres primary

    We are moving the primary database to a larger instance. Reads stay available; writes may queue for a few seconds.

Planned works this week

Planned works ahead: 1

  • – Network provider maintenance

Network log

Nov 8, 2026

  1. Planned works · Database upgrade · In progress

Oct 16, 2026

  1. Service update · Elevated error rates · Resolved
    2 automatic events
    • API recovered
    • API went down
    Details

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. Error rates are back to normal. This incident is resolved.

    2. We found a faulty deploy and are rolling it back.