DemoAcme Cloud · Transit Map template

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Acme Cloud

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

3 lines · 7 stations · Minor delays: 1

Minor delays (Partial outage)

Service update Nightly backups running late

Service status

Partial outage
Line or stationStatusReliability
Core platformRunning normally (Operational)99.84% average reliability, 90 days
APIRunning normally (Operational)99.84% uptime, 90 days
DashboardRunning normally (Operational)99.84% uptime, 90 days
AuthRunning normally (Operational)99.84% uptime, 90 days
90-day history, Core platform
  • API · Journey time: 190 ms

  • Dashboard · Journey time: 334 ms

  • Auth · Journey time: 157 ms

DataMinor delays (Degraded)98.27% average reliability, 90 days
Postgres primaryRunning normally (Operational)99.84% uptime, 90 days
BackupsMinor delays (Degraded)96.70% reliability, 90 days
90-day history, Data
  • Postgres primary · Journey time: 41 ms

  • Backups

EdgeRunning normally (Operational)99.82% average reliability, 90 days
CDNRunning normally (Operational)99.84% uptime, 90 days
WebhooksRunning normally (Operational)99.80% uptime, 90 days
90-day history, Edge
  • CDN · Journey time: 60 ms

  • Webhooks · Journey time: 273 ms

Network operated by Crontap
API · Running normally · Journey time: 190 ms · Reliability 99.84%Dashboard · Running normally · Journey time: 334 ms · Reliability 99.84%Auth · Running normally · Journey time: 157 ms · Reliability 99.84%Postgres primary · Running normally · Journey time: 41 ms · Reliability 99.84%Backups · Minor delays · Reliability 96.70%CDN · Running normally · Journey time: 60 ms · Reliability 99.84%Webhooks · Running normally · Journey time: 273 ms · Reliability 99.80%APIDashboardAuthPostgres primaryBackupsCDNWebhooksAcme CloudCentral

Service updates

  • Service update · Minor impact · Identified

    Nightly backups running late

    Affects Backups

    Latest ·

    The backup is running again and should finish within the hour.

    All updates (2)

    Last night's backup has not checked in yet. Data is safe; we are looking into the storage queue.

    1. The backup is running again and should finish within the hour.

    2. A stuck storage queue worker held the job. We restarted it.

Network log

Nov 8, 2026

  1. Service update · Nightly backups running late · Identified

Oct 16, 2026

  1. Service update · Elevated error rates · Resolved
    2 automatic events
    • API recovered
    • API went down
    Details

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. Error rates are back to normal. This incident is resolved.

    2. We found a faulty deploy and are rolling it back.