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Acme Cloud

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

Today's reading

The Hermit tends the lamp

Scheduled maintenance

23 days under The Sun

The reading in detail: Database upgrade

  1. Past

    The Hermit

    Last 7 days: maintenance

  2. Present

    The Hermit

    Now: Scheduled maintenance

  3. Future

    The Hermit

    Next: maintenance on

The Hermit will visit next on

  • Network provider maintenanceto

Core platform

  • Fast response, 190 ms average

    The Sun

    API

    Operational

    Reliability 99.84% over 90 days

    2026-08-14: 99.03% uptime, 14 of 1440 checks failed2026-09-18: 99.03% uptime, 14 of 1440 checks failed2026-10-16: 87.99% uptime, 173 of 1440 checks failed
  • Steady response, 334 ms average

    The Sun

    Dashboard

    Operational

    Reliability 99.84% over 90 days

    2026-09-11: 99.03% uptime, 14 of 1440 checks failed2026-09-25: 99.03% uptime, 14 of 1440 checks failed2026-09-28: 87.99% uptime, 173 of 1440 checks failed
  • Fast response, 157 ms average

    The Sun

    Auth

    Operational

    Reliability 99.84% over 90 days

    2026-08-14: 87.99% uptime, 173 of 1440 checks failed2026-08-24: 99.03% uptime, 14 of 1440 checks failed2026-09-09: 99.03% uptime, 14 of 1440 checks failed

Data

  • Fast response, 41 ms average

    The Hermit

    Postgres primary

    Maintenance

    Reliability 99.84% over 90 days

    2026-08-12: 87.99% uptime, 173 of 1440 checks failed2026-09-07: 99.03% uptime, 14 of 1440 checks failed2026-09-28: 99.03% uptime, 14 of 1440 checks failed2026-11-08: maintenance
  • The Sun

    Backups

    Operational

    Reliability 96.73% over 90 days

    2026-08-19: 1 successful, 1 failed, 0 missed2026-09-02: 0 successful, 0 failed, 1 missed2026-09-10: 1 successful, 1 failed, 0 missed

Edge

  • Fast response, 60 ms average

    The Sun

    CDN

    Operational

    Reliability 99.84% over 90 days

    2026-09-18: 99.03% uptime, 14 of 1440 checks failed2026-09-22: 99.03% uptime, 14 of 1440 checks failed2026-09-26: 87.99% uptime, 173 of 1440 checks failed
  • Fast response, 273 ms average

    The Sun

    Webhooks

    Operational

    Reliability 99.84% over 90 days

    2026-09-09: 99.03% uptime, 14 of 1440 checks failed2026-09-14: 87.99% uptime, 173 of 1440 checks failed2026-09-21: 99.03% uptime, 14 of 1440 checks failed

The reading in detail

  • The Hermit

    Database upgrade

    In progress

    Scheduled to

    Cards affected: Postgres primary

    We are moving the primary database to a larger instance. Reads stay available; writes may queue for a few seconds.

In plain words

Core platform

  • API

    Operational
    30 days ago90 days ago99.84% 90-day uptime190 ms avgToday
  • Dashboard

    Operational
    30 days ago90 days ago99.84% 90-day uptime334 ms avgToday
  • Auth

    Operational
    30 days ago90 days ago99.84% 90-day uptime157 ms avgToday

Data

  • Postgres primary

    Maintenance
    30 days ago90 days ago99.84% 90-day uptime41 ms avgToday
  • Backups

    Operational
    30 days ago90 days ago96.73% 90-day reliabilityToday

Edge

  • CDN

    Operational
    30 days ago90 days ago99.84% 90-day uptime60 ms avgToday
  • Webhooks

    Operational
    30 days ago90 days ago99.84% 90-day uptime273 ms avgToday

Past readings

Nov 8, 2026

  1. Database upgradeIn progress

Oct 16, 2026

  1. Elevated error ratesResolved
    2 automatic events
    • API recovered
    • API went down
    Details

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. Error rates are back to normal. This incident is resolved.

    2. We found a faulty deploy and are rolling it back.

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