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Acme Cloud

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

Today's reading

Fortune's wheel is turning

Partial outage

The reading in detail: Nightly backups running late

  1. Past

    Wheel of Fortune

    Last 7 days: some failed checks

  2. Present

    Wheel of Fortune

    Now: Partial outage

  3. Future

    The Star

    Next: nothing scheduled

Core platform

  • Fast response, 190 ms average

    The Sun

    API

    Operational

    Reliability 99.84% over 90 days

    2026-08-14: 99.03% uptime, 14 of 1440 checks failed2026-09-18: 99.03% uptime, 14 of 1440 checks failed2026-10-16: 87.99% uptime, 173 of 1440 checks failed
  • Steady response, 334 ms average

    The Sun

    Dashboard

    Operational

    Reliability 99.84% over 90 days

    2026-09-11: 99.03% uptime, 14 of 1440 checks failed2026-09-25: 99.03% uptime, 14 of 1440 checks failed2026-09-28: 87.99% uptime, 173 of 1440 checks failed
  • Fast response, 157 ms average

    The Sun

    Auth

    Operational

    Reliability 99.84% over 90 days

    2026-08-14: 87.99% uptime, 173 of 1440 checks failed2026-08-24: 99.03% uptime, 14 of 1440 checks failed2026-09-09: 99.03% uptime, 14 of 1440 checks failed

Data

  • Fast response, 41 ms average

    The Sun

    Postgres primary

    Operational

    Reliability 99.84% over 90 days

    2026-08-12: 87.99% uptime, 173 of 1440 checks failed2026-09-07: 99.03% uptime, 14 of 1440 checks failed2026-09-28: 99.03% uptime, 14 of 1440 checks failed

  • Wheel of Fortune

    Backups

    Degraded

    Reliability 96.70% over 90 days

    2026-08-19: 1 successful, 1 failed, 0 missed2026-09-02: 0 successful, 0 failed, 1 missed2026-09-10: 1 successful, 1 failed, 0 missed
    Minor incident

Edge

  • Fast response, 60 ms average

    The Sun

    CDN

    Operational

    Reliability 99.84% over 90 days

    2026-09-18: 99.03% uptime, 14 of 1440 checks failed2026-09-22: 99.03% uptime, 14 of 1440 checks failed2026-09-26: 87.99% uptime, 173 of 1440 checks failed
  • Fast response, 273 ms average

    The Sun, reversed (more failures this week than last)

    Webhooks

    Operational

    Reliability 99.80% over 90 days

    2026-09-09: 99.03% uptime, 14 of 1440 checks failed2026-09-14: 87.99% uptime, 173 of 1440 checks failed2026-09-21: 99.03% uptime, 14 of 1440 checks failed2026-11-08: 95.99% uptime, 46 of 1146 checks failed

Reversed: more failures this week than last.

Reading by Crontap

The reading in detail

  • Wheel of Fortune

    Nightly backups running late

    Identified

    Minor impact · Started ·

    Cards affected: Backups

    Last night's backup has not checked in yet. Data is safe; we are looking into the storage queue.

    Latest update

    1. The backup is running again and should finish within the hour.

    Earlier updates (1)

    1. A stuck storage queue worker held the job. We restarted it.

In plain words

Core platform

  • API

    Operational
    30 days ago90 days ago99.84% 90-day uptime190 ms avgToday

  • Dashboard

    Operational
    30 days ago90 days ago99.84% 90-day uptime334 ms avgToday

  • Auth

    Operational
    30 days ago90 days ago99.84% 90-day uptime157 ms avgToday

Data

  • Postgres primary

    Operational
    30 days ago90 days ago99.84% 90-day uptime41 ms avgToday

  • Backups

    Minor incident
    Degraded
    30 days ago90 days ago96.70% 90-day reliabilityToday

Edge

  • CDN

    Operational
    30 days ago90 days ago99.84% 90-day uptime60 ms avgToday

  • Webhooks

    Operational
    30 days ago90 days ago99.80% 90-day uptime273 ms avgToday

Past readings

Nov 8, 2026

  1. Nightly backups running lateIdentified

Oct 16, 2026

  1. Elevated error ratesResolved
    2 automatic events
    • API recovered
    • API went down
    Details

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. Error rates are back to normal. This incident is resolved.

    2. We found a faulty deploy and are rolling it back.

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