DemoAcme Cloud · Pocket Pet template

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Acme Cloud

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

  • 6 Happy
  • 1 Struggling
  • 0 Down
  • 0 Napping
  • 0 Hatching
StatsNotesDiary

Partial outage

A little worried: some services are struggling

  • 7 services
  • 99.84% uptime over 90 days
  • Struggling: 1

Notes

  • Incident · Identified

    Nightly backups running late

    Minor impact · Started ()

    Affects Backups

    Last night's backup has not checked in yet. Data is safe; we are looking into the storage queue.

    1. The backup is running again and should finish within the hour.

    2. A stuck storage queue worker held the job. We restarted it.

Stats

Core platform

  • API

    Happy (Operational)

    99.84%90-day uptime

    Avg response 186 ms

  • Dashboard

    Happy (Operational)

    99.84%90-day uptime

    Avg response 342 ms

  • Auth

    Happy (Operational)

    99.84%90-day uptime

    Avg response 160 ms

Data

  • Postgres primary

    Happy (Operational)

    99.84%90-day uptime

    Avg response 41 ms

  • Backups

    Minor incident

    Struggling (Degraded)

    96.70%check-ins, 90 days

    Last check-in

Edge

  • CDN

    Happy (Operational)

    99.84%90-day uptime

    Avg response 61 ms

  • Webhooks

    Happy (Operational)

    99.83%90-day uptime

    Avg response 266 ms

Diary

Nov 14, 2026

  1. Nightly backups running lateMinor impact · open

    Affects Backups

Oct 22, 2026

  1. Elevated error ratesMajor impact · 50 min

    Affects API

    2 automatic events
    • API recovered
    • API went down
    Details

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. Error rates are back to normal. This incident is resolved.

    2. We found a faulty deploy and are rolling it back.