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Acme Cloud

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

Scheduled maintenance

99.84% uptime over 90 days17 days with failures23 days without an incident

Today

Maintenance

1 in maintenance · 6 runningUntil

Days with failures (17)
  • Thu 22 Oct: 97.99% uptime, 1 of 7 with failures
  • Sun 4 Oct: 97.83% uptime, 2 of 7 with failures
  • Fri 2 Oct: 97.99% uptime, 1 of 7 with failures
  • Thu 1 Oct: 99.83% uptime, 1 of 7 with failures
  • Mon 28 Sep: 99.83% uptime, 1 of 7 with failures
  • Sun 27 Sep: 99.83% uptime, 1 of 7 with failures
  • Thu 24 Sep: 99.67% uptime, 2 of 7 with failures
  • Sun 20 Sep: 97.99% uptime, 1 of 7 with failures
  • Thu 17 Sep: 99.83% uptime, 1 of 7 with failures
  • Wed 16 Sep: 99.98% uptime, 1 of 7 with failures
  • Tue 15 Sep: 99.67% uptime, 2 of 7 with failures
  • Sun 13 Sep: 99.83% uptime, 1 of 7 with failures
  • Tue 8 Sep: 99.98% uptime, 1 of 7 with failures
  • Sun 30 Aug: 99.83% uptime, 1 of 7 with failures
  • Tue 25 Aug: 99.98% uptime, 1 of 7 with failures
  • Thu 20 Aug: 97.83% uptime, 2 of 7 with failures
  • Tue 18 Aug: 97.99% uptime, 1 of 7 with failures

Scheduled maintenance ahead, next on

  • Network provider maintenance · to

Incidents

  • Database upgrade

    In progress

    Scheduled to

    Affects Postgres primary

    We are moving the primary database to a larger instance. Reads stay available; writes may queue for a few seconds.

Core platform

3 services

  • API

    Operational

    99.84% uptime186 ms avg

    Days with failures (3)
    • Thu 22 Oct: 87.98% uptime, 173 of 1440 checks failed
    • Thu 24 Sep: 99.02% uptime, 14 of 1440 checks failed
    • Thu 20 Aug: 99.02% uptime, 14 of 1440 checks failed

  • Dashboard

    Operational

    99.84% uptime342 ms avg

    Days with failures (3)
    • Sun 4 Oct: 87.98% uptime, 173 of 1440 checks failed
    • Thu 1 Oct: 99.02% uptime, 14 of 1440 checks failed
    • Thu 17 Sep: 99.02% uptime, 14 of 1440 checks failed

  • Auth

    Operational

    99.84% uptime160 ms avg

    Days with failures (3)
    • Tue 15 Sep: 99.02% uptime, 14 of 1440 checks failed
    • Sun 30 Aug: 99.02% uptime, 14 of 1440 checks failed
    • Thu 20 Aug: 87.98% uptime, 173 of 1440 checks failed

Data

2 services

  • Postgres primary

    Maintenance

    99.84% uptime41 ms avg

    Days with failures (3)
    • Sun 4 Oct: 99.02% uptime, 14 of 1440 checks failed
    • Sun 13 Sep: 99.02% uptime, 14 of 1440 checks failed
    • Tue 18 Aug: 87.98% uptime, 173 of 1440 checks failed

  • Backups

    Operational

    96.73% reliability

    Days with failures (3)
    • Wed 16 Sep: 50.00% reliability, 1 successful, 1 failed, 0 missed
    • Tue 8 Sep: 0.00% reliability, 0 successful, 0 failed, 1 missed
    • Tue 25 Aug: 50.00% reliability, 1 successful, 1 failed, 0 missed

Edge

2 services

  • CDN

    Operational

    99.84% uptime61 ms avg

    Days with failures (3)
    • Fri 2 Oct: 87.98% uptime, 173 of 1440 checks failed
    • Mon 28 Sep: 99.02% uptime, 14 of 1440 checks failed
    • Thu 24 Sep: 99.02% uptime, 14 of 1440 checks failed

  • Webhooks

    Operational

    99.84% uptime266 ms avg

    Days with failures (3)
    • Sun 27 Sep: 99.02% uptime, 14 of 1440 checks failed
    • Sun 20 Sep: 87.98% uptime, 173 of 1440 checks failed
    • Tue 15 Sep: 99.02% uptime, 14 of 1440 checks failed

History

Nov 14, 2026

  1. Database upgradeIn progress

    Maintenance ·

    Affects Postgres primary

Oct 22, 2026

  1. Elevated error ratesResolved

    Major impact · · 50 min

    Affects API

    2 automatic events
    • API recovered
    • API went down
    Details

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. Error rates are back to normal. This incident is resolved.

    2. We found a faulty deploy and are rolling it back.