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Acme Cloud

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

Partial outage

99.84% uptime over 90 days18 days with failures

Today

Degraded

1 degraded · 6 running

Days with failures (18)
  • Sat 14 Nov: 99.31% uptime, 1 of 6 with failures
  • Thu 22 Oct: 97.99% uptime, 1 of 7 with failures
  • Sun 4 Oct: 97.83% uptime, 2 of 7 with failures
  • Fri 2 Oct: 97.99% uptime, 1 of 7 with failures
  • Thu 1 Oct: 99.83% uptime, 1 of 7 with failures
  • Mon 28 Sep: 99.83% uptime, 1 of 7 with failures
  • Sun 27 Sep: 99.83% uptime, 1 of 7 with failures
  • Thu 24 Sep: 99.67% uptime, 2 of 7 with failures
  • Sun 20 Sep: 97.99% uptime, 1 of 7 with failures
  • Thu 17 Sep: 99.83% uptime, 1 of 7 with failures
  • Wed 16 Sep: 99.98% uptime, 1 of 7 with failures
  • Tue 15 Sep: 99.67% uptime, 2 of 7 with failures
  • Sun 13 Sep: 99.83% uptime, 1 of 7 with failures
  • Tue 8 Sep: 99.98% uptime, 1 of 7 with failures
  • Sun 30 Aug: 99.83% uptime, 1 of 7 with failures
  • Tue 25 Aug: 99.98% uptime, 1 of 7 with failures
  • Thu 20 Aug: 97.83% uptime, 2 of 7 with failures
  • Tue 18 Aug: 97.99% uptime, 1 of 7 with failures

Incidents

  • Nightly backups running late

    Identified

    Minor impact · Started ·

    Affects Backups

    Last night's backup has not checked in yet. Data is safe; we are looking into the storage queue.

    1. The backup is running again and should finish within the hour.

    2. A stuck storage queue worker held the job. We restarted it.

Core platform

3 services

  • API

    Operational

    99.84% uptime186 ms avg

    Days with failures (3)
    • Thu 22 Oct: 87.98% uptime, 173 of 1440 checks failed
    • Thu 24 Sep: 99.02% uptime, 14 of 1440 checks failed
    • Thu 20 Aug: 99.02% uptime, 14 of 1440 checks failed

  • Dashboard

    Operational

    99.84% uptime342 ms avg

    Days with failures (3)
    • Sun 4 Oct: 87.98% uptime, 173 of 1440 checks failed
    • Thu 1 Oct: 99.02% uptime, 14 of 1440 checks failed
    • Thu 17 Sep: 99.02% uptime, 14 of 1440 checks failed

  • Auth

    Operational

    99.84% uptime160 ms avg

    Days with failures (3)
    • Tue 15 Sep: 99.02% uptime, 14 of 1440 checks failed
    • Sun 30 Aug: 99.02% uptime, 14 of 1440 checks failed
    • Thu 20 Aug: 87.98% uptime, 173 of 1440 checks failed

Data

2 services

  • Postgres primary

    Operational

    99.84% uptime41 ms avg

    Days with failures (3)
    • Sun 4 Oct: 99.02% uptime, 14 of 1440 checks failed
    • Sun 13 Sep: 99.02% uptime, 14 of 1440 checks failed
    • Tue 18 Aug: 87.98% uptime, 173 of 1440 checks failed

  • Backups

    Degraded

    96.70% reliability

    Minor incident
    Days with failures (3)
    • Wed 16 Sep: 50.00% reliability, 1 successful, 1 failed, 0 missed
    • Tue 8 Sep: 0.00% reliability, 0 successful, 0 failed, 1 missed
    • Tue 25 Aug: 50.00% reliability, 1 successful, 1 failed, 0 missed

Edge

2 services

  • CDN

    Operational

    99.84% uptime61 ms avg

    Days with failures (3)
    • Fri 2 Oct: 87.98% uptime, 173 of 1440 checks failed
    • Mon 28 Sep: 99.02% uptime, 14 of 1440 checks failed
    • Thu 24 Sep: 99.02% uptime, 14 of 1440 checks failed

  • Webhooks

    Operational

    99.83% uptime266 ms avg

    Days with failures (4)
    • Sat 14 Nov: 95.88% uptime, 7 of 170 checks failed
    • Sun 27 Sep: 99.02% uptime, 14 of 1440 checks failed
    • Sun 20 Sep: 87.98% uptime, 173 of 1440 checks failed
    • Tue 15 Sep: 99.02% uptime, 14 of 1440 checks failed

History

Nov 14, 2026

  1. Nightly backups running lateIdentified

    Minor impact ·

    Affects Backups

Oct 22, 2026

  1. Elevated error ratesResolved

    Major impact · · 50 min

    Affects API

    2 automatic events
    • API recovered
    • API went down
    Details

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. Error rates are back to normal. This incident is resolved.

    2. We found a faulty deploy and are rolling it back.