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Acme Cloud

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

7 services loaded 99.83% uptime (90d)

Partial outage

  • ?Degraded service error in 70 Backups

Nightly backups running late

Incidents

Minor impact Nightly backups running late

status:
Identified
since:
(35 min)
affects:
70 Backups

Last night's backup has not checked in yet. Data is safe; we are looking into the storage queue.

  1. update

    The backup is running again and should finish within the hour.

  2. update

    A stuck storage queue worker held the job. We restarted it.

Core platform

  • API

    uptime 99.84% avg 190ms

    Operational

  • Dashboard

    uptime 99.84% avg 334ms

    Operational

  • Auth

    uptime 99.84% avg 157ms

    Operational

Data

  • Postgres primary

    uptime 99.84% avg 41ms

    Operational

  • Backups

    reliability 96.70% see report

    Degraded

Edge

  • CDN

    uptime 99.84% avg 60ms

    Operational

  • Webhooks

    uptime 99.80% avg 273ms

    Operational

History

  1. [] incident: Nightly backups running late (Identified)

  2. [] incident: Elevated error rates (Resolved, 50 min)

    2 automatic events
    • [] API: recovered
    • [] API: went down
    details

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. update

      Error rates are back to normal. This incident is resolved.

    2. update

      We found a faulty deploy and are rolling it back.