DemoAcme Cloud · Garden template

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Acme Cloud

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

Storm over the garden

Major outage

In the journal: API and dashboard unavailable

Tended by Crontap

Garden journal

  • Storm

    API and dashboard unavailable

    Investigating

    Major impact · Started ·

    Plants affected: API, Dashboard

    Requests to the API and dashboard are failing. We are investigating and will post an update within 30 minutes.

    Latest update

    1. We are rolling back a load balancer change made at the start of the outage.

    Earlier updates (1)

    1. Every region is affected. Background jobs are paused to protect data.

Plant labels

Core platform

  • API

    Major incidentWeathering a storm (Down)

    99.78% 90-day uptime190 ms avg · deep green leavesDropping a leaf: more failures this week

  • Dashboard

    Major incidentWeathering a storm (Down)

    99.78% 90-day uptime334 ms avg · green leavesDropping a leaf: more failures this week

  • Auth

    Blooming (Operational)

    99.84% 90-day uptime157 ms avg · deep green leaves

Data

  • Postgres primary

    Blooming (Operational)

    99.84% 90-day uptime41 ms avg · deep green leaves

  • Backups

    Blooming (Operational)

    96.73% 90-day reliability

Edge

  • CDN

    Blooming (Operational)

    99.84% 90-day uptime60 ms avg · deep green leaves

  • Webhooks

    Blooming (Operational)

    99.84% 90-day uptime273 ms avg · deep green leaves

Growth log

Nov 8, 2026

  1. API and dashboard unavailableInvestigating
    2 automatic events
    • Dashboard went down
    • API went down

Oct 16, 2026

  1. Elevated error ratesResolved
    2 automatic events
    • API recovered
    • API went down
    Details

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. Error rates are back to normal. This incident is resolved.

    2. We found a faulty deploy and are rolling it back.