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Acme Cloud

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

Some plants need water

Partial outage

In the journal: Nightly backups running late

Garden journal

  • Dry spell

    Nightly backups running late

    Identified

    Plants affected: Backups

    Last night's backup has not checked in yet. Data is safe; we are looking into the storage queue.

    1. The backup is running again and should finish within the hour.

    Earlier updates (1)
    1. A stuck storage queue worker held the job. We restarted it.

Plant labels

Core platform

  • API

    Blooming (Operational)

    99.84% 90-day uptime190 ms avg · deep green leaves

  • Dashboard

    Blooming (Operational)

    99.84% 90-day uptime334 ms avg · green leaves

  • Auth

    Blooming (Operational)

    99.84% 90-day uptime157 ms avg · deep green leaves

Data

  • Postgres primary

    Blooming (Operational)

    99.84% 90-day uptime41 ms avg · deep green leaves

  • Backups

    Minor incidentThirsty (Degraded)

    96.70% 90-day reliability

Edge

  • CDN

    Blooming (Operational)

    99.84% 90-day uptime60 ms avg · deep green leaves

  • Webhooks

    Blooming (Operational)

    99.80% 90-day uptime273 ms avg · deep green leavesDropping a leaf: more failures this week

Growth log

Nov 8, 2026

  1. Nightly backups running lateIdentified

Oct 16, 2026

  1. Elevated error ratesResolved
    2 automatic events
    • API recovered
    • API went down
    Details

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. Error rates are back to normal. This incident is resolved.

    2. We found a faulty deploy and are rolling it back.