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Acme Cloud

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

Margin note

Partial outage

Of 7 services, 1 is degraded and 6 are running normally. Affected: Backups. Uptime over the last 90 days is 99.83%.

Incidents

  • Incident · Identified

    Nightly backups running late

    Minor impact · Started ()

    Affects Backups

    Last night's backup has not checked in yet. Data is safe; we are looking into the storage queue.

    1. The backup is running again and should finish within the hour.

    2. A stuck storage queue worker held the job. We restarted it.

Chapter 1

Core platform

  • API

    Operational

    99.84% uptime · 190 ms average

  • Dashboard

    Operational

    99.84% uptime · 334 ms average

  • Auth

    Operational

    99.84% uptime · 157 ms average

Chapter 2

Data

  • Postgres primary

    Operational

    99.84% uptime · 41 ms average

  • Backups

    Minor incidentDegraded

    96.70% of check-ins on time · last check-in

Chapter 3

Edge

  • CDN

    Operational

    99.84% uptime · 60 ms average

  • Webhooks

    Operational

    99.80% uptime · 273 ms average

History

Nov 8, 2026

  1. Nightly backups running lateIdentified

    Minor impact ·

    Affects Backups

Oct 16, 2026

  1. Elevated error ratesResolved

    Major impact · · 50 min

    Affects API

    2 automatic events
    • API recovered
    • API went down
    Details

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. Error rates are back to normal. This incident is resolved.

    2. We found a faulty deploy and are rolling it back.