DemoAcme Cloud · Cyberpunk template
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Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.
ALERT // MAJOR IMPACTInvestigating
Started ·
Affects API, Dashboard
Requests to the API and dashboard are failing. We are investigating and will post an update within 30 minutes.
We are rolling back a load balancer change made at the start of the outage.
Every region is affected. Background jobs are paused to protect data.
| State | System | Uptime | Signal | 90 days |
|---|---|---|---|---|
| Offline (Down)Major incident | API | 99.78% 90-day uptime | Average response 190 ms, fast | |
| Offline (Down)Major incident | Dashboard | 99.78% 90-day uptime | Average response 334 ms, normal | |
| Online (Operational) | Auth | 99.84% 90-day uptime | Average response 157 ms, fast |
| State | System | Uptime | Signal | 90 days |
|---|---|---|---|---|
| Online (Operational) | Postgres primary | 99.84% 90-day uptime | Average response 41 ms, fast | |
| Online (Operational) | Backups | 96.73% 90-day reliability | No latency for heartbeats |
| State | System | Uptime | Signal | 90 days |
|---|---|---|---|---|
| Online (Operational) | CDN | 99.84% 90-day uptime | Average response 60 ms, fast | |
| Online (Operational) | Webhooks | 99.84% 90-day uptime | Average response 273 ms, fast |
ALERTAPI and dashboard unavailableInvestigating
ALERTElevated error ratesResolved
A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.
Error rates are back to normal. This incident is resolved.
We found a faulty deploy and are rolling it back.