DemoAcme Cloud · Chronicle template

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Acme Cloud

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

Now

Partial outage

1 degraded6 operational

Affected Backups

Services

7 servicesuptime over 90 days

Core platform

  • APIOperational99.84% 90-day uptime
  • DashboardOperational99.84% 90-day uptime
  • AuthOperational99.84% 90-day uptime

Data

  • Postgres primaryOperational99.84% 90-day uptime
  • BackupsDegraded96.70% 90-day reliabilityMinor incident

Edge

  • CDNOperational99.84% 90-day uptime
  • WebhooksOperational99.83% 90-day uptime

Earlier today

  • IncidentIdentified

    Nightly backups running late

    Minor impact · open for 35 min

    Affects Backups

    Last night's backup has not checked in yet. Data is safe; we are looking into the storage queue.

    1. The backup is running again and should finish within the hour.

    2. A stuck storage queue worker held the job. We restarted it.

  • Some checks failed

    • Webhooks 95.8% of checks passed

HistoryLast 90 days, newest first

  1. 23 Oct to 13 Nov

    22 quiet daysNo incidents, outages or failed checks

  2. Thu 22 Oct

    • IncidentResolved

      Elevated error rates

      Major impact · lasted 50 min

      Affects API

      2 automatic events
      • API recovered
      • API went down
      Details

      A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

      1. Error rates are back to normal. This incident is resolved.

      2. We found a faulty deploy and are rolling it back.

  3. 5 Oct to 21 Oct

    17 quiet days

  4. Sun 4 Oct

    • Some checks failed

      • Dashboard 87.9% of checks passed
      • Postgres primary 99.0% of checks passed

  5. 3 Oct

    1 quiet day

  6. Fri 2 Oct

    • Some checks failed

      • CDN 87.9% of checks passed

  7. 21 Sep to 1 Oct

    11 days without incidents
    4 with a few failed checks
    • 1 Oct Dashboard 99.0% of checks passed
    • 28 Sep CDN 99.0% of checks passed
    • 27 Sep Webhooks 99.0% of checks passed
    • 24 Sep API 99.0% of checks passed
    • 24 Sep CDN 99.0% of checks passed

  8. Sun 20 Sep

    • Some checks failed

      • Webhooks 87.9% of checks passed

  9. 9 Sep to 19 Sep

    11 days without incidents
    4 with a few failed checks
    • 17 Sep Dashboard 99.0% of checks passed
    • 16 Sep Backups reported a failure
    • 15 Sep Auth 99.0% of checks passed
    • 15 Sep Webhooks 99.0% of checks passed
    • 13 Sep Postgres primary 99.0% of checks passed

  10. Tue 8 Sep

    • Some checks failed

      • Backups missed a check-in

  11. 21 Aug to 7 Sep

    18 days without incidents
    2 with a few failed checks
    • 30 Aug Auth 99.0% of checks passed
    • 25 Aug Backups reported a failure

  12. Thu 20 Aug

    • Some checks failed

      • API 99.0% of checks passed
      • Auth 87.9% of checks passed

  13. 19 Aug

    1 quiet day

  14. Tue 18 Aug

    • Some checks failed

      • Postgres primary 87.9% of checks passed

  15. 17 Aug

    1 quiet day

  16. 17 Aug

    Start of the 90-day history