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Acme Cloud

Scheduled maintenance

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

Title: Acme Cloud
Dwg no.: ACME-CLOUD
Rev: 3
Drawn by: Crontap
Sheet: 1 of 1
Scale: 90 D
Status: Under construction
Date: 2026-11-08 19:03 UTC
Record: 23 days without an incident

Revisions

Rev	Description	Date
2	Last released issue	date unknown
3	Scheduled works on Postgres primary	date unknown

Notices

Scheduled maintenance ahead, next on 2026-11-11 19:03 UTC

Planned2026-11-11 19:03 UTC to 21:03 UTCNetwork provider maintenance

Incidents

Note 1.
Scheduled works · In progress
Database upgrade
2026-11-08 18:33 UTC to 20:33 UTC · Affects U4 Postgres primary
We are moving the primary database to a larger instance. Reads stay available; writes may queue for a few seconds.

Subsystem A · Core platform

U1Operational
API
Uptime 99.84 %
Lat 190 ms
U2Operational
Dashboard
Uptime 99.84 %
Lat 334 ms
U3Operational
Auth
Uptime 99.84 %
Lat 157 ms

Subsystem B · Data

Until 20:33 UTC
U4Maintenance
Postgres primary
Uptime 99.84 %
Lat 41 ms
See note 1
H1Operational
Backups
Uptime 96.74 %
Last ping 19:02 UTC

Subsystem C · Edge

U5Operational
CDN
Uptime 99.84 %
Lat 60 ms
U6Operational
Webhooks
Uptime 99.84 %
Lat 273 ms

History

Rev	Date	Description
2	18:33 UTC	Database upgrade · Maintenance · open
1	16 Oct, 17:53 UTC	Elevated error rates · Major impact · 50 min 2 automatic events 2026-10-16 18:43 UTCAPI recovered 2026-10-16 17:56 UTCAPI went down Details A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage. 2026-10-16 18:43 UTC Error rates are back to normal. This incident is resolved. 2026-10-16 18:13 UTC We found a faulty deploy and are rolling it back.