Acme Cloud
Partial outage
Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.
- Title
- Acme Cloud
- Dwg no.
- ACME-CLOUD
- Rev
- 3
- Drawn by
- Crontap
- Sheet
- 1 of 1
- Scale
- 90 D
- Status
- Deviation
- Date
Revisions
| Rev | Description | Date |
|---|---|---|
| 2 | Last released issue | date unknown |
| 3 | Deviation on Backups | date unknown |
Incidents
- Note 1.
Minor impact · Identified
Nightly backups running late
Last night's backup has not checked in yet. Data is safe; we are looking into the storage queue.
The backup is running again and should finish within the hour.
Earlier updates (1)
A stuck storage queue worker held the job. We restarted it.
Subsystem A · Core platform
U1Operational
API
Uptime 99.84 %
Lat 190 ms
U2Operational
Dashboard
Uptime 99.84 %
Lat 334 ms
U3Operational
Auth
Uptime 99.84 %
Lat 157 ms
Subsystem B · Data
U4Operational
Postgres primary
Uptime 99.84 %
Lat 41 ms
TOL
H1Degraded
Backups
Uptime 96.70 %
Last ping
Subsystem C · Edge
U5Operational
CDN
Uptime 99.84 %
Lat 60 ms
U6Operational
Webhooks
Uptime 99.81 %worsening
Lat 273 ms
History
| Rev | Date | Description |
|---|---|---|
| 2 | Nightly backups running late · Minor impact · open | |
| 1 | Elevated error rates · Major impact · 50 min 2 automatic events
DetailsA bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.
|