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Acme Cloud

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

Major outage

Incidents

  • API and dashboard unavailable

    Investigating

    Major impact · Started ·

    Affects API, Dashboard

    Requests to the API and dashboard are failing. We are investigating and will post an update within 30 minutes.

    1. We are rolling back a load balancer change made at the start of the outage.

    2. Every region is affected. Background jobs are paused to protect data.

Core platform

  • API

    Major incident
    Down
    30 days ago90 days ago99.78% 90-day uptime190 ms avgToday

  • Dashboard

    Major incident
    Down
    30 days ago90 days ago99.78% 90-day uptime334 ms avgToday

  • Auth

    Operational
    30 days ago90 days ago99.84% 90-day uptime157 ms avgToday

Data

  • Postgres primary

    Operational
    30 days ago90 days ago99.84% 90-day uptime41 ms avgToday

  • Backups

    Operational
    30 days ago90 days ago96.73% 90-day reliabilityToday

Edge

  • CDN

    Operational
    30 days ago90 days ago99.84% 90-day uptime60 ms avgToday

  • Webhooks

    Operational
    30 days ago90 days ago99.84% 90-day uptime273 ms avgToday

History

Nov 8, 2026

  1. API and dashboard unavailableInvestigating

    Major impact ·

    Affects API, Dashboard

    2 automatic events
    • Dashboard went down
    • API went down

Oct 16, 2026

  1. Elevated error ratesResolved

    Major impact · · 50 min

    Affects API

    2 automatic events
    • API recovered
    • API went down
    Details

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. Error rates are back to normal. This incident is resolved.

    2. We found a faulty deploy and are rolling it back.

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