DemoAcme Cloud · Vaporwave template

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Acme Cloud

Night has fallen

Major outage

Services down: 2 of 7API and dashboard unavailable

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Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

Bulletins

  • BulletinMajor impact

    API and dashboard unavailable

    Investigating

    Started ·

    Affects API, Dashboard

    Requests to the API and dashboard are failing. We are investigating and will post an update within 30 minutes.

    Updates

    1. We are rolling back a load balancer change made at the start of the outage.

    2. Every region is affected. Background jobs are paused to protect data.

Core platform

  • API

    Major incident
    Dark · Down
    99.78% 90-day uptime190 ms avg

  • Dashboard

    Major incident
    Dark · Down
    99.78% 90-day uptime334 ms avg

  • Auth

    Sunny · Operational
    99.84% 90-day uptime157 ms avg

Data

  • Postgres primary

    Sunny · Operational
    99.84% 90-day uptime41 ms avg

  • Backups

    Sunny · Operational
    96.73% 90-day reliability

Edge

  • CDN

    Sunny · Operational
    99.84% 90-day uptime60 ms avg

  • Webhooks

    Sunny · Operational
    99.84% 90-day uptime273 ms avg

Broadcast log

Nov 8, 2026

  1. API and dashboard unavailableInvestigating

    Major impact ·

    Affects API, Dashboard

    2 automatic events
    • Dashboard went down
    • API went down

Oct 16, 2026

  1. Elevated error ratesResolved

    Major impact · · 50 min

    Affects API

    2 automatic events
    • API recovered
    • API went down
    Details

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. Error rates are back to normal. This incident is resolved.

    2. We found a faulty deploy and are rolling it back.