DemoAcme Cloud · Teletext template

Use this template

UPTEXT

Acme Cloud

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

Some services disrupted (Partial outage)

Services: 7Disrupted: 1On air: 6

Service news

  • Nightly backups running late

    Identified Minor impact · Started ()

    Affects Backups

    Last night's backup has not checked in yet. Data is safe; we are looking into the storage queue.

    1. The backup is running again and should finish within the hour.

    2. A stuck storage queue worker held the job. We restarted it.

Core platform

  • APIOn air (Operational)

    99.84% uptimeavg 190 ms

  • DashboardOn air (Operational)

    99.84% uptimeavg 334 ms

  • AuthOn air (Operational)

    99.84% uptimeavg 157 ms

Data

  • Postgres primaryOn air (Operational)

    99.84% uptimeavg 41 ms

  • BackupsDisrupted (Degraded)

    Minor incident

    96.70% reliability

Edge

  • CDNOn air (Operational)

    99.84% uptimeavg 60 ms

  • WebhooksOn air (Operational)

    99.80% uptimeavg 273 ms

Archive

Nov 8, 2026

  1. Nightly backups running late Minor impact · open

    Affects Backups

Oct 16, 2026

  1. Elevated error rates Major impact · 50 min

    Affects API

    2 automatic events
    • API recovered
    • API went down
    Details

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. Error rates are back to normal. This incident is resolved.

    2. We found a faulty deploy and are rolling it back.