DemoAcme Cloud · Stained Glass template

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Acme Cloud

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

Some panes are cracked (Major outage)

  • 7 services
  • 99.83% uptime over 90 days
  • Down: 2

Key to the window

1. API: Down2. Dashboard: Down3. Auth: Operational4. Postgres primary: Operational5. Backups: Operational6. CDN: Operational7. Webhooks: Operational

Notices

  • Incident · Investigating

    API and dashboard unavailable

    Major impact · Started ()

    Affects API, Dashboard

    Requests to the API and dashboard are failing. We are investigating and will post an update within 30 minutes.

    1. We are rolling back a load balancer change made at the start of the outage.

    2. Every region is affected. Background jobs are paused to protect data.

Key to the window

Core platform

  1. API

    Major incident

    Cracked (Down)99.82% uptime186 ms avg

  2. Dashboard

    Major incident

    Cracked (Down)99.82% uptime342 ms avg

  3. Auth

    Lit (Operational)99.84% uptime160 ms avg

Data

  1. Postgres primary

    Lit (Operational)99.84% uptime41 ms avg

  2. Backups

    Lit (Operational)96.73% on timeLast ping

Edge

  1. CDN

    Lit (Operational)99.84% uptime61 ms avg

  2. Webhooks

    Lit (Operational)99.84% uptime266 ms avg

Glazier's log

Nov 14, 2026

  1. API and dashboard unavailableMajor impact · open

    Affects API, Dashboard

    2 automatic events
    • Dashboard went down
    • API went down

Oct 22, 2026

  1. Elevated error ratesMajor impact · 50 min

    Affects API

    2 automatic events
    • API recovered
    • API went down
    Details

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. Error rates are back to normal. This incident is resolved.

    2. We found a faulty deploy and are rolling it back.