DemoAcme Cloud · Split template

Use this template

Acme Cloud

2 services down

Major outage

Since

  • APIDown
  • DashboardDown
See the latest update
90-day uptime
99.83%
Operational
5 of 7

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

Incidents

  • API and dashboard unavailable

    Investigating

    Major impact · Started ·

    Affects API, Dashboard

    Requests to the API and dashboard are failing. We are investigating and will post an update within 30 minutes.

    1. We are rolling back a load balancer change made at the start of the outage.

    2. Every region is affected. Background jobs are paused to protect data.

Core platform

3 services · 2 down

Data

2 services

  • Postgres primary

    99.84% 90-day uptimeOperational

  • Backups

    96.73% 90-day reliabilityOperational

Edge

2 services

  • CDN

    99.84% 90-day uptimeOperational

  • Webhooks

    99.84% 90-day uptimeOperational

History

Nov 14, 2026

  1. API and dashboard unavailableInvestigating

    Major impact ·

    Affects API, Dashboard

    2 automatic events
    • Dashboard went down
    • API went down

Oct 22, 2026

  1. Elevated error ratesResolved

    Major impact · · 50 min

    Affects API

    2 automatic events
    • API recovered
    • API went down
    Details

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. Error rates are back to normal. This incident is resolved.

    2. We found a faulty deploy and are rolling it back.