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Acme Cloud

crontap.page/acme-cloud

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

Date Receipt # 00000000

Out of order (Major outage)

Customer notices

  • API and dashboard unavailable

    Impact
    Major impact
    Status
    Investigating
    Since
    Items
    API, Dashboard

    Requests to the API and dashboard are failing. We are investigating and will post an update within 30 minutes.

    1. We are rolling back a load balancer change made at the start of the outage.

    2. Every region is affected. Background jobs are paused to protect data.

Dept: Core platform

Dept: Data

  • Postgres primaryOK (Operational)

    Uptime 99.84%41 ms

  • BackupsOK (Operational)

    Reliability 96.73%

Dept: Edge

  • CDNOK (Operational)

    Uptime 99.84%60 ms

  • WebhooksOK (Operational)

    Uptime 99.84%273 ms

Subtotal
7 services
Operational
5
Degraded
0
Down
2

Total uptime99.82%

90-day journal

crontap.page/acme-cloud

Journal

Nov 8, 2026

  1. Notice: API and dashboard unavailableInvestigating
    2 automatic events
    • Dashboard went down
    • API went down

Oct 16, 2026

  1. Notice: Elevated error ratesResolved
    2 automatic events
    • API recovered
    • API went down
    Details

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. Error rates are back to normal. This incident is resolved.

    2. We found a faulty deploy and are rolling it back.