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Acme Cloud

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

Lights out, we're fixing it (Major outage)

+3 more on today's specials
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ServicesToday's specials

Core platform

  • APIClosed (Down)

    99.78% 90-day uptime, 190 ms average response, trend worsening

  • DashboardClosed (Down)

    99.78% 90-day uptime, 334 ms average response, trend worsening

  • AuthOpen (Operational)

    99.84% 90-day uptime, 157 ms average response, trend steady

Data

  • Postgres primaryOpen (Operational)

    99.84% 90-day uptime, 41 ms average response, trend steady

  • BackupsOpen (Operational)

    96.73% 90-day reliability, trend steady

Edge

  • CDNOpen (Operational)

    99.84% 90-day uptime, 60 ms average response, trend steady

  • WebhooksOpen (Operational)

    99.84% 90-day uptime, 273 ms average response, trend steady

Notes on the board

  • API and dashboard unavailable

    Investigating

    Major impact · Started ·

    Affects API, Dashboard

    Requests to the API and dashboard are failing. We are investigating and will post an update within 30 minutes.

    1. We are rolling back a load balancer change made at the start of the outage.

    2. Every region is affected. Background jobs are paused to protect data.

Night log

Nov 8, 2026

  1. API and dashboard unavailableInvestigating
    2 automatic events
    • Dashboard went down
    • API went down

Oct 16, 2026

  1. Elevated error ratesResolved
    2 automatic events
    • API recovered
    • API went down
    Details

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. Error rates are back to normal. This incident is resolved.

    2. We found a faulty deploy and are rolling it back.