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Acme Cloud

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

Gallery notice

Part of the collection is temporarily closed (Major outage)

  • 7 exhibits in 3 rooms
  • 99.82% uptime over 90 days
  • Temporarily closed: 2

Curator's notes

  • Curator's note · Investigating

    API and dashboard unavailable

    Major impact · Started ()

    Affects API, Dashboard

    Requests to the API and dashboard are failing. We are investigating and will post an update within 30 minutes.

    1. We are rolling back a load balancer change made at the start of the outage.

    2. Every region is affected. Background jobs are paused to protect data.

Room 1 · Core platform

  • HTTP monitor

    On view 90+ days

    Provenance

    99.78% uptime, last 90 days

    Average response 190 ms

    Temporarily closed (Down)

  • HTTP monitor

    On view 90+ days

    Provenance

    99.78% uptime, last 90 days

    Average response 334 ms

    Temporarily closed (Down)

  • Auth

    HTTP monitor

    On view 90+ days

    Provenance

    99.84% uptime, last 90 days

    Average response 157 ms

    On view (Operational)

Room 2 · Data

  • Postgres primary

    HTTP monitor

    On view 90+ days

    Provenance

    99.84% uptime, last 90 days

    Average response 41 ms

    On view (Operational)

  • Backups

    Heartbeat

    On view 90+ days

    Provenance

    96.73% of check-ins received, last 90 days

    Last check-in

    On view (Operational)

Room 3 · Edge

  • CDN

    HTTP monitor

    On view 90+ days

    Provenance

    99.84% uptime, last 90 days

    Average response 60 ms

    On view (Operational)

  • Webhooks

    HTTP monitor

    On view 90+ days

    Provenance

    99.84% uptime, last 90 days

    Average response 273 ms

    On view (Operational)

Acquisitions log

Nov 8, 2026

  1. API and dashboard unavailable

    Affects API, Dashboard

    2 automatic events
    • Dashboard went down
    • API went down

Oct 16, 2026

  1. Elevated error rates

    Affects API

    2 automatic events
    • API recovered
    • API went down
    Details

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. Error rates are back to normal. This incident is resolved.

    2. We found a faulty deploy and are rolling it back.