DemoAcme Cloud · Mission Control template

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Acme Cloud

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

Main display

Hold, hold, hold (Major outage)

2 of 7 systems no-go

Flight director: API and dashboard unavailable

Master alarm

  • APINo-go (Down)
  • DashboardNo-go (Down)

Go/no-go poll

  1. APINo-go (Down)
  2. DSHBRNo-go (Down)
  3. AUTHGo (Operational)
  4. PSTGRGo (Operational)
  5. BCKPSGo (Operational)
  6. CDNGo (Operational)
  7. WBHKSGo (Operational)

Flight director loop

  • API and dashboard unavailable

    Investigating

    Major impact · Started

    Affects API, Dashboard

    Requests to the API and dashboard are failing. We are investigating and will post an update within 30 minutes.

    1. We are rolling back a load balancer change made at the start of the outage.

    2. Every region is affected. Background jobs are paused to protect data.

Console 1 · Core platform

  • API

    Major incidentReliability 99.78%Link 190 msNo-go (Down)
    History

  • Dashboard

    Major incidentReliability 99.78%Link 334 msNo-go (Down)
    History

  • Auth

    Reliability 99.84%Link 157 msGo (Operational)
    History

Console 2 · Data

  • Postgres primary

    Reliability 99.84%Link 41 msGo (Operational)
    History

  • Backups

    Reliability 96.73%Go (Operational)
    History

Console 3 · Edge

  • CDN

    Reliability 99.84%Link 60 msGo (Operational)
    History

  • Webhooks

    Reliability 99.84%Link 273 msGo (Operational)
    History

Loop log

Nov 8, 2026

  1. FDAPI and dashboard unavailableInvestigating

    Major impact

    2 automatic events

    • · No-goDashboard went down

    • · No-goAPI went down

Oct 16, 2026

  1. FDElevated error ratesResolved

    Major impact · 50 min

    2 automatic events

    • · Back to goAPI recovered

    • · No-goAPI went down

    Transcript

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. Error rates are back to normal. This incident is resolved.

    2. We found a faulty deploy and are rolling it back.

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