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Acme Cloud

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

Counter reset: problem in progress

Technical difficulties! (Major outage)

Offline: 2Online: 5

Guestbook

  • API and dashboard unavailable

    InvestigatingMajor impact · Started ()

    Affects API, Dashboard

    Requests to the API and dashboard are failing. We are investigating and will post an update within 30 minutes.

    1. Entry #2 ·

      We are rolling back a load balancer change made at the start of the outage.

    2. Entry #1 ·

      Every region is affected. Background jobs are paused to protect data.

Core platform

  • API

    Major incidentOffline (Down)

    99.78% 90-day uptimeavg 190 ms

  • Dashboard

    Major incidentOffline (Down)

    99.78% 90-day uptimeavg 334 ms

  • Auth

    Online (Operational)

    99.84% 90-day uptimeavg 157 ms

Data

  • Postgres primary

    Online (Operational)

    99.84% 90-day uptimeavg 41 ms

  • Backups

    Online (Operational)

    96.73% 90-day reliability

Edge

  • CDN

    Online (Operational)

    99.84% 90-day uptimeavg 60 ms

  • Webhooks

    Online (Operational)

    99.84% 90-day uptimeavg 273 ms

What's new

Nov 8, 2026

  1. API and dashboard unavailableMajor impact · open

    Affects API, Dashboard

    2 automatic events
    • Dashboard went down
    • API went down

Oct 16, 2026

  1. Elevated error ratesMajor impact · 50 min

    Affects API

    2 automatic events
    • API recovered
    • API went down
    Details

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. Error rates are back to normal. This incident is resolved.

    2. We found a faulty deploy and are rolling it back.