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Acme Cloud

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

Day 0. Counter reset.

Major outage.

Services: 7Down: 2Operational: 5

Incidents

  • API and dashboard unavailable

    InvestigatingMajor impact · Started ()

    Affects API, Dashboard

    Requests to the API and dashboard are failing. We are investigating and will post an update within 30 minutes.

    1. 02 /

      We are rolling back a load balancer change made at the start of the outage.

    2. 01 /

      Every region is affected. Background jobs are paused to protect data.

Core platform

  • API

    Major incidentDown

    90 days ago30 days ago99.78% 90-day uptimeavg 190 msToday

  • Dashboard

    Major incidentDown

    90 days ago30 days ago99.78% 90-day uptimeavg 334 msToday

  • Auth

    Operational

    90 days ago30 days ago99.84% 90-day uptimeavg 157 msToday

Data

  • Postgres primary

    Operational

    90 days ago30 days ago99.84% 90-day uptimeavg 41 msToday

  • Backups

    Operational

    90 days ago30 days ago96.73% 90-day reliabilityToday

Edge

  • CDN

    Operational

    90 days ago30 days ago99.84% 90-day uptimeavg 60 msToday

  • Webhooks

    Operational

    90 days ago30 days ago99.84% 90-day uptimeavg 273 msToday

History

Nov 8, 2026

  1. API and dashboard unavailableMajor impact · open

    Affects API, Dashboard

    2 automatic events
    • Dashboard went down
    • API went down

Oct 16, 2026

  1. Elevated error ratesMajor impact · 50 min

    Affects API

    2 automatic events
    • API recovered
    • API went down
    Details

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. Error rates are back to normal. This incident is resolved.

    2. We found a faulty deploy and are rolling it back.