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Acme Cloud

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

Current status

Major outage

Since

Down
2

Uptime

99.82%

Last 90 days

Response time

176 ms

Average

Incidents

1

Open incident · Read updates

Maintenance

None

Nothing scheduled

Core platform

Down3 services

Data

2 services

  • Postgres primary

    99.84% 90-day uptimeOperational

  • Backups

    96.73% 90-day reliabilityOperational

Edge

2 services

  • CDN

    99.84% 90-day uptimeOperational

  • Webhooks

    99.84% 90-day uptimeOperational

Incidents

  • API and dashboard unavailable

    Investigating

    Major impact · Started ·

    Affects API, Dashboard

    Requests to the API and dashboard are failing. We are investigating and will post an update within 30 minutes.

    1. We are rolling back a load balancer change made at the start of the outage.

    2. Every region is affected. Background jobs are paused to protect data.

History

Nov 8, 2026

  1. API and dashboard unavailableInvestigating

    Major impact ·

    Affects API, Dashboard

    2 automatic events
    • Dashboard went down
    • API went down

Oct 16, 2026

  1. Elevated error ratesResolved

    Major impact · · 50 min

    Affects API

    2 automatic events
    • API recovered
    • API went down
    Details

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. Error rates are back to normal. This incident is resolved.

    2. We found a faulty deploy and are rolling it back.