DemoAcme Cloud · Arcade template
Use this templateLive status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.
Boss LV 2 (Major impact)Investigating
Requests to the API and dashboard are failing. We are investigating and will post an update within 30 minutes.
We are rolling back a load balancer change made at the start of the outage.
Every region is affected. Background jobs are paused to protect data.
| Rank | Player | Score | Best | Spd (response time) | Acc (90-day uptime) | Status |
|---|---|---|---|---|---|---|
| Stage 1 · Core platform | ||||||
| 1ST | Auth | 60 days, steady | 60 days | 157 ms | 99.8% | Alive (Operational) |
| 2ND | Dashboard | 0 days, worsening | 40 days | 334 ms | 99.7% | KO (Down) |
| 3RD | API | 0 days, worsening | 34 days | 190 ms | 99.7% | KO (Down) |
| Stage 2 · Data | ||||||
| 1ST | Backups | 59 days, steady | 59 days | -- | 96.7% | Alive (Operational) |
| 2ND | Postgres primary | 41 days, steady | 41 days | 41 ms | 99.8% | Alive (Operational) |
| Stage 3 · Edge | ||||||
| 1ST | Webhooks | 48 days, steady | 48 days | 273 ms | 99.8% | Alive (Operational) |
| 2ND | CDN | 43 days, steady | 43 days | 60 ms | 99.8% | Alive (Operational) |
| CTP9999Cabinet by Crontap | ||||||
A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.
Error rates are back to normal. This incident is resolved.
We found a faulty deploy and are rolling it back.