DemoAcme Cloud · Aquarium template

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Acme Cloud

Live status for the Acme Cloud API, dashboard and data pipeline. Updates land here first, or read the incident handbook.

Skip the tank

Some fish are napping on the sand (Major outage)

7 fish · 2 napping

  • Napping (Down): API, Dashboard
Tank kept by Crontap

Notes from the keeper

  • · Major impact · Investigating

    API and dashboard unavailable

    Affects API, Dashboard

    Latest ·

    We are rolling back a load balancer change made at the start of the outage.

    All updates (2)

    Requests to the API and dashboard are failing. We are investigating and will post an update within 30 minutes.

    1. We are rolling back a load balancer change made at the start of the outage.

    2. Every region is affected. Background jobs are paused to protect data.

Core platform

  • API

    Major incidentNapping· Down
    30 days ago90 days ago99.78% 90-day uptime190 ms avgToday

  • Dashboard

    Major incidentNapping· Down
    30 days ago90 days ago99.78% 90-day uptime334 ms avgToday

  • Auth

    Swimming· Operational
    30 days ago90 days ago99.84% 90-day uptime157 ms avgToday

Data

  • Postgres primary

    Swimming· Operational
    30 days ago90 days ago99.84% 90-day uptime41 ms avgToday

  • Backups

    Swimming· Operational
    30 days ago90 days ago96.73% 90-day reliabilityToday

Edge

  • CDN

    Swimming· Operational
    30 days ago90 days ago99.84% 90-day uptime60 ms avgToday

  • Webhooks

    Swimming· Operational
    30 days ago90 days ago99.84% 90-day uptime273 ms avgToday

Keeper's log

Nov 8, 2026

  1. API and dashboard unavailableInvestigating

    Major impact ·

    Affects API, Dashboard

    2 automatic events
    • Dashboard went down
    • API went down

Oct 16, 2026

  1. Elevated error ratesResolved

    Major impact · · 50 min

    Affects API

    2 automatic events
    • API recovered
    • API went down
    Details

    A bad deploy raised error rates for about 45 minutes. We rolled it back and added a canary stage.

    1. Error rates are back to normal. This incident is resolved.

    2. We found a faulty deploy and are rolling it back.